
Pelin 1971 – about us
Pelin 1971 d.o.o. is a Croatian company specialized in supplying catering facilities and other business entities throughout Croatia and the EU, and was founded in 1994 and has more than 32 years of experience.
We deal with printing and packaging, as well as direct import and delivery of consumables for the catering industry and small catering inventory.
We do printing and packaging on our own printing machines for T-shirts, various promotional items and packaging, and on our own machines for packaging catering sugar, biscuits, chocolate bars and similar promotional items with personalized logos.
We are pioneers in online sales, and we have been actively running our website and online sales since 1999, which makes us one of the first in Croatia in online sales of catering equipment and the production and sale of personalized promotional items via the web.
We work with over a thousand regular clients, i.e. business entities, and we process tens of thousands of delivered orders annually.
We operate on the principle of our two slogans:
“Direct from the Source… Why Pay More ?!” – we produce the vast majority of our range on our printing machines and packaging machines, and we are also direct importers of numerous items and deliver the goods to the customer’s address ourselves, so we are “first-hand”.
“Quality and affordable….professional and simple!!” – in our range we have items of proven quality that we offer at affordable prices, which is challenging to achieve, and in addition, in our business we strive to simplify ordering as much as possible for our clients and to be as professional and responsible as possible.
We offer you top quality goods at affordable prices and fast delivery of goods to your door (for the Zagreb area within 24 hours, and for the rest of Croatia within 48 hours) with the option of our free delivery.

We offer a wide range of products in our program:
- Advertising promo gift program – production and printing on our machines of the desired inscription and logo on various items: t-shirts, mugs, waiter aprons, umbrellas, hats, lighters, pens, key chains, diaries, glasses, ashtrays, catering menus, …
- We pack and print on our machines catering sugar with your logo, catering honey, catering cookies, catering dietary sweeteners, catering peanuts, catering chocolate bars,…
- We are direct importers of catering glasses, stainless steel and small catering inventory,…
- We offer all types of chemical products used in the catering industry (maintenance of coffee machines, professional glass washers, special sanitation programs, products for maintaining room hygiene, etc.)
- We offer a complete sanitary program (appliances-holders, papers, soaps, urinal tablets, foldable towels, toilet paper, jumbo toilet rolls, spiral towels, scented toilet oils, urinal nets, …)
- Garbage bags, rags, sponges, mops, brooms and all other cleaning supplies for commercial buildings
- Adding roll – thermal tapes for cash registers and POS devices (own brand)
- Plastic goods (cocktail straws, plastic spoons, coffee to go cups,…
- Catering packaging – food delivery containers (EPS Styrofoam containers, AL aluminum containers, OPS cake containers, PP containers for thermal meals, PET salad containers, biodegradable packaging for food delivery, …)
Media Coverage
Over the years, Pelin 1971 Ltd. has been featured in Večernji list, 24sata, Poslovni dnevnik and other Croatian media.
Večernji list
Article about hospitality equipment and small hospitality supplies:
https://www.vecernji.hr/biznis/ugostiteljska-oprema-sitni-inventar-za-ugostiteljstvo-1155143
Article about personalised gifts:
https://www.vecernji.hr/biznis/ideje-za-poklon-personalizirani-pokloni-za-rodendan-1155152
24sata
Article about promotional products:
Customer Reviews
Google rating: 4.8/5, consistently maintained over many years.
FAQ – Frequently Asked Questions
How can I place an order?
We’re here to help. You can place your order in three simple ways:
1. Call us and place your order by phone.
2. Select your products through our online shop, add them to your shopping cart and submit your order.
3. Send your order by email.
If you wish to order personalised products with your logo or custom text, please send your artwork (logo/text) together with your order to our email address.
To issue a VAT invoice (R1 invoice), please provide the following information:
Company name
Address
VAT number (OIB)
Telephone number
If you have any questions, please feel free to contact us. We will be happy to assist you.
Telephone numbers:
+385 1 3732 029
+385 98 274 823
+385 91 7266 369
+385 95 5954 673
Email:
How can I pay?
Payment can be made in cash to the courier upon delivery (VAT invoice or standard receipt) or by bank transfer based on a proforma invoice.
Orders placed through our online shop can also be paid by credit or debit card.
For larger orders of personalised products with your logo, advance payment by proforma invoice is required.
All prices displayed on our website include VAT.
Where do you deliver?
We deliver throughout Croatia and across the European Union.
What is your delivery time?
Delivery times are:
24 hours for the Zagreb metropolitan area
48 hours for the rest of Croatia (excluding personalised products)
Approximately 3–5 working days for European Union countries (depending on the destination country).
Delivery to Croatian islands depends on the island and the time of year.
How much does delivery cost?
Delivery throughout Croatia is free for orders over €140.
For orders below €140, the delivery charge is €4.98.
Delivery within the Zagreb metropolitan area is free for orders over €70.
For orders below €70, the delivery charge is €4.98.
Delivery within the European Union is charged according to the courier service price list.
What is the minimum order value?
The minimum order value is €50.
The only exception is personalised gifts, where you can order just one item.
Who are our customers?
Our products are used by hotels, restaurants, pizzerias, cafés, pastry shops, nightclubs, cocktail bars, catering companies, schools, kindergartens, nursing homes, medical practices, polyclinics, manufacturing facilities, offices, shopping centres and private customers throughout Croatia and the European Union.
Key Facts
Established: 1994
Online sales since: 1999
Google rating: 4.8/5, based on genuine customer reviews collected over many years
Customers: More than 1,000 regular business customers and several thousand occasional customers throughout Croatia and the European Union
Fast delivery: 24 hours within Zagreb, 48 hours throughout the rest of Croatia, with free delivery above the specified order value
Buy Direct from the Source: Our in-house production, direct imports and distribution without intermediaries mean proven quality, competitive prices and faster delivery.
Why Choose Pelin 1971?
Why have hospitality businesses and companies been choosing us for more than 30 years?
Quality and Value — We combine in-house production (our own printing equipment and machinery for producing a wide range of personalised mini-packaging), direct imports and decades of experience to deliver proven quality, competitive prices and reliable delivery.
Personalisation — Our production facilities enable us to quickly manufacture high-quality products customised with your logo, including hospitality sugar sachets, chocolates, biscuits, promotional products, printed T-shirts, menu covers and corporate gifts.
Reliability — Fast delivery, flexible payment options and reliable support for both small and large orders.
Professionalism and Simplicity — Every customer receives our full attention, and we continuously strive to make every stage of the ordering process as simple and straightforward as possible.
Experience — We understand what works in real hospitality environments because we have been serving the industry since the very beginning.
Comprehensive Product Range — Our product selection is designed so customers can source everything they need from one supplier. In addition, many of our products can be personalised with your own logo or design.
Tradition — During more than 32 years in business, we have supplied tens of thousands of companies, hospitality businesses, institutions and private customers throughout Croatia.
How long has Pelin 1971 been in business?
The company was established in 1994, and we have been operating our online store since 1999—giving us more than 32 years of business experience.
Are you a reliable supplier for hotels and restaurants, or only for bars?
Yes. We work with more than 1,000 regular business customers and several thousand occasional customers, including businesses from across the entire HoReCa sector.
Our customers include hotels, restaurants, cafés, pastry shops, pizzerias, nightclubs, beach bars, fast food restaurants, cocktail bars, campsites, catering companies, as well as many other businesses and private customers throughout Croatia and the European Union.

Contact us on our phones or by e-mail
and we will be happy to answer and provide information on your inquiry and meet your requirements.
